Elektra Vonk/Contact
Frequently asked questions
Something missing about your fuse box? Call or message. If I'm up a ladder, I'll call you back after the job.
- 1Does my fuse box need replacing?
Still have screw-in fuses, or one RCD for the whole house? Then a new box is usually wise. I can usually tell from a photo, and I'll tell you honestly. Sometimes extending is enough.
- 2How many hours will the power be off?
For a new fuse box four to six hours. I agree in advance when the power goes off and when it comes back.
- 3Do I need 3-phase for induction or an EV charger?
For induction usually not: a 2-phase cooking circuit works fine. For fast charging, yes. From a photo of the meter I can see what you have now.
- 4What if you come across something during the work?
Then I stop and call you first. Nothing goes on the bill without you knowing.
- 5Are you accredited and insured?
Yes. I'm an accredited installer, work to NEN 1010 and have public liability insurance.
- 6Can you come in the evening for a fault?
On working days until 22:00. Is the whole street without power? Then call your network operator first, because the problem is outside your home.
- 7Do you really work alone?
Yes. For a heavy job I sometimes bring in a regular colleague. I'll tell you in advance. The price stays the same.
- 8When and how do I pay?
Afterwards, with a payment request, or you pay the invoice within two weeks. I don't ask for a deposit.