Frequently asked questions

Yes. You can book an appointment directly. We start your first appointment with ten minutes of screening.

Your ID, your health insurance card, sportswear that lets us see your knee or shoulder, and a towel.

45 minutes the first time, then 30 minutes each time.

Yes, if travelling to us is too hard. Frederique cycles over anywhere in Voorbeeldstad.

That is free up to 24 hours before your appointment. Cancelled later? Then you pay the fee for a treatment yourself.

Your supplementary policy pays, up to the number of treatments it includes. We send in the bill ourselves.

Only if your treatment comes from your basic insurance, as with a chronic condition from treatment 21 or with urine leakage. Not from your supplementary insurance.

Then your basic insurance pays 9 treatments per complaint, and 9 more if needed. With no excess.

We tell you in good time. You can pay yourself, or we look together at whether a few appointments spaced further apart are enough.

Sometimes you hear a little click. That is gas in the joint, not bone. And it doesn’t have to: many techniques are calm and gentle.

It is a master’s degree after physiotherapy training. Tirza and Gerben are registered as manual therapists.

Not on a set date, but when the tests say so. After a cruciate ligament injury, we want to see at least 90 percent of your healthy leg on the hop test.

Yes. After your rehab you can keep training independently in our gym for €39 a month.

No. It can help, but it is never compulsory and we always ask first.

Of course. Your baby is welcome too; there is a playpen in the room.